Réseau québécois de la télésanté

Participating in a virtual appointment

Notice regarding appointment scheduling

You cannot make a TeleHealth appointment on this page. The page provides information to access a virtual appointment scheduled by a health professional.

If this service is of interest to you, speak to your health professional.

In this page

Teams

Zoom

Reacts

Teams

Preparing for an appointment

Connecting to an appointment

Your health professional will have sent you an email with the information necessary to connect to your virtual appointment. You must connect to the session a few minutes before the start time.  

Zoom

Preparing for an appointment

Testing the application before an appointment

You can start a test meeting to familiarize yourself with the application  and test your sound, microphone and camera.

Connecting to an appointment

Your health professional will have sent you an email with the information necessary to connect to your virtual appointment. It is recommended that you connect to the session fifteen minutes prior to the start time. To do so, you can click on the Zoom link provided in the email for this appointment.
The icon below also allows you to access Zoom. In this case, you will need the appointment number and possibly the associated password provided in the email for this appointment.

Reacts

Preparing for an appointment

Connecting to an appointment

Your health professional will have sent you an email. It contains the information needed to activate your Reacts account and to connect to your virtual appointment. It is recommended that you connect to the session fifteen minutes prior to the start time. To do so, you can click on the Reacts link provided in the email for this appointment.
The icon below also allows you to access the Reacts application on the Web. You will then have to authenticate yourself (personal email address and password)

Having difficulty joining the appointment?

Web Application

Patient Guide – Join a Virtual Appointment (PDF 411 Ko)

How to Join my Virtuel Appointment (1 min 3 s)
If you are using the Web application, go to the 26th second.

Mobile Application

Patient Guide – Join a Virtual Appointment (PDF 268 Ko)

How to Join my Virtuel Appointment (1 min 3 s)
If you are using the mobile application, go to the 6th second.

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