{"id":9004111222086265,"date":"2024-09-20T13:59:49","date_gmt":"2024-09-20T17:59:49","guid":{"rendered":"https:\/\/dev.devcct.ca\/patient\/qu-est-ce-que-la-telesante\/"},"modified":"2026-03-12T10:31:45","modified_gmt":"2026-03-12T14:31:45","slug":"telehealth","status":"publish","type":"page","link":"https:\/\/telesantequebec.ca\/en\/patient\/telehealth\/","title":{"rendered":"What is telehealth?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;962d45af-4dac-46f9-aaa1-9d65086cdffb&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_5,3_5,1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;161b0dbd-390e-4395-8cba-05fcdef26d25&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;48ca894b-50fa-4fb8-8e5f-63b59145e249&#8243; global_colors_info=&#8221;{}&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>On this page, you will find definitions and examples of telehealth. Need help as a telehealth service user? Visit the <a href=\"\/en\/patient\/cssns-support\/\">Technical support for patients<\/a> page.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;9e08aaa7-5240-490e-830a-deb1c3d19b46&#8243; custom_margin=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_5,3_5,1_5&#8243; module_class=&#8221;rqt-paragraph-spacing rqt-global-text-h3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Interested in telehealth?&#8221; image=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2021\/03\/Img_Icone_Avis.png&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;e8f40def-015b-458d-9d39-fe6c201eee9f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]Discuss the possibility of using telehealth with your health professional. Note that the service offer is different from place to place. Telehealth services are offered at no additional cost within the public healthcare system.[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Definition of telehealth<\/h2>\n<p>Telehealth can be defined as follows:<\/p>\n<p class=\"rqt-font-text-teaser\">\u201cA\u202fhealth and social services activity carried out <strong>remotely<\/strong> using <strong>technological tools<\/strong>. It\u202finvolves communicating or sharing information in <strong>real<\/strong> or <strong>non-real time<\/strong>.\u201d<\/p>\n<h3>What are the technological tools?<\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-outils-technologiques.webp&#8221; alt=&#8221;Computer, smartphone and tablet users&#8221; title_text=&#8221;Computer, smartphone and tablet users&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The tools used in telehealth belong to the family of <em>information and communications technologies<\/em>\u00a0(ICT). They are computer applications and web platforms. They are safe and designed for health care activities.<\/p>\n<p>To use them, you simply need a\u202fcomputer, smartphone or digital tablet (for example an\u202fiPad or an\u202fAndroid tablet). You can use telehealth tools for free.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;30283129-b06e-4a8c-9201-c97b23894653&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/en\/patient\/test-equipement\/\">Test my technological equipment <\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Two communication modes<\/h3>\n<p>Telehealth exchanges can take place in two ways.<\/p>\n<h4>In real time<\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-communication-temps-reel.webp&#8221; alt=&#8221;Two people exchanging via video call.&#8221; title_text=&#8221;Two people exchanging via video call.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Real-time<\/strong> communication is an\u202fexchange between people at the same time.<\/p>\n<p><strong>Example in everyday life:<\/strong> You make a\u202fvideo call with a\u202ffamily member using your digital tablet. You hear and see the person as they speak to you.<\/p>\n<h4>In non\u2013real time<\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-communication-temps-differe.webp&#8221; alt=&#8221;Two people talking via text messaging.&#8221; title_text=&#8221;Two people talking via text messaging.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Non\u2013real-time<\/strong> communication is an\u202fexchange of messages at different times.<\/p>\n<p><strong>Example in everyday life:<\/strong> You send a text or email to a friend. You have to wait a\u202fwhile before you get a\u202freply.<\/p>\n<h2>The six types of telehealth activities<\/h2>\n<p>Telehealth is more than a\u202fremote consultation between a\u202fdoctor and their patient. Telehealth activities fall into six categories: [\/et_pb_text][et_pb_text module_class=&#8221;rqt-box-anchors&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In this section:<\/p>\n<ul class=\"rqt-list-link\">\n<li><a href=\"#teleconsultation\">Teleconsultation<\/a><\/li>\n<li><a href=\"#teleassistance\">Tele-assistance<\/a><\/li>\n<li><a href=\"#teleeducation\">Tele-education<\/a><\/li>\n<li><a href=\"#telesurveillance\">Telemonitoring<\/a><\/li>\n<li><a href=\"#teleavis\">Tele-advice<\/a><\/li>\n<li><a href=\"#telecomparution\">Remote court appearance<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;8c6109c1-67ee-4677-a2ee-670dcd952368&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 id=\"teleconsultation\">Teleconsultation<\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-teleconsultation.webp&#8221; alt=&#8221;Occupational therapist talking to patient on video call.&#8221; title_text=&#8221;Occupational therapist talking to patient on video call.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Activity carried out by a\u202fprofessional who provides services to a\u202fpatient remotely. A\u202fteleconsultation can be used to:<\/p>\n<ul>\n<li>make or confirm a\u202fdiagnosis;<\/li>\n<li>follow up on a\u202fhealth condition;<\/li>\n<li>adjust a\u202ftreatment.<\/li>\n<\/ul>\n<p>A\u202fteleconsultation can take place in real time or non\u2013real time.<\/p>\n<p><strong>Example:<\/strong> Mario underwent wrist surgery. He uses his computer for a\u202fvideo call with his occupational therapist. He can ask questions and be given information. The exchange also allows him to show the condition of his scar and any changes in his movements.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;30283129-b06e-4a8c-9201-c97b23894653&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/en\/news\/all-about-teleconsultation\/\">Read the article \u201cAll about teleconsultation\u201d<\/a><\/li>\n<li><a href=\"\/en\/patient\/patient-virtual-meeting\/\">Discover the steps to participate in a teleconsultation <\/a><\/li>\n<li><a class=\"video_popup\" href=\"https:\/\/vimeo.com\/427128957\">Watch the video \u201cIt\u2019s time for Telehealth!\u201d <span class=\"rqt-nbsp\"><span class=\"rqt-infofile\">(2 min 08 s)<\/span><\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 id=\"teleassistance\">Tele-assistance<\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-teleassistance.webp&#8221; alt=&#8221;Remote nurse specialist advising a nurse in the presence of a patient.&#8221; title_text=&#8221;Remote nurse specialist advising a nurse in the presence of a patient.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Activity carried out by an\u202fexpert professional with another professional. The expert professional remotely assists a\u202fcolleague who is performing an\u202fintervention with a\u202fpatient.<\/p>\n<p>Teleassistance takes place in real time.<\/p>\n<p><strong>Example:<\/strong> Carlos, a\u202fnurse in a\u202fresidential and longterm care centre (CHSLD), is taking care of a\u202fresident\u2019s wound. While doing so, he receives advice from a\u202fspecialized nurse who is in a hospital. They communicate using a\u202fcart equipped with a\u202fscreen and a\u202fvideo camera.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;30283129-b06e-4a8c-9201-c97b23894653&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/actualites\/teleassistance-soins-de-plaies\/\">Read the article \u201cPleins feux sur la t\u00e9l\u00e9assistance en soins de plaies\u201d (in French only)<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 id=\"teleeducation\">Tele-education<\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-teleeducation.webp&#8221; alt=&#8221;Remote nutritionist providing information to a patient and her mother.&#8221; title_text=&#8221;Remote nutritionist providing information to a patient and her mother.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]Learning activity carried out by a\u202fprofessional with one or more people (patient or professional). Tele-education can be used to provide information remotely to a\u202fpatient about:<\/p>\n<ul>\n<li>their illness;<\/li>\n<li>their symptoms;<\/li>\n<li>the right actions for their health.<\/li>\n<\/ul>\n<p>Tele-education can take place in real time or non\u2013real time.<\/p>\n<p><strong>Example:<\/strong> M\u00e9gane is a\u202fyoung patient living with diabetes. She is being taught by a\u202flocal community services centre (CLSC) nurse. M\u00e9gane and her mother watch the nurse\u2019s demonstration in their home, on their digital tablet. The nurse explains how to use a\u202fglucometer, a\u202fdevice used to measure blood sugar levels.[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;30283129-b06e-4a8c-9201-c97b23894653&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/en\/news\/program_circuit_plus_health\/\">Read the article on the CIRCUIT program (for the health of young people)<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 id=\"telesurveillance\">Telemonitoring<\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-telesurveillance.webp&#8221; alt=&#8221;A respiratory therapist receives a patient&#8217;s health data on his computer.&#8221; title_text=&#8221;A respiratory therapist receives a patient&#8217;s health data on his computer.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Monitoring activity carried out remotely by a\u202fprofessional for a\u202fpatient. The patient sends information on a\u202fdaily basis using a\u202ftechnological tool. The professional looks at the data and carries out continuous remote monitoring. This activity allows the patient to:<\/p>\n<ul>\n<li>share their symptoms by completing questionnaires;<\/li>\n<li>communicate directly with their health care team;<\/li>\n<li>be given information and advice as needed.<\/li>\n<\/ul>\n<p>Telemonitoring takes place continuously (real time AND non\u2013real time).<\/p>\n<p><strong>Example:<\/strong> Th\u00e9r\u00e8se has a\u202fchronic lung disease. She answers questions about her health every day. She does it\u202ffrom home using her mobile device. The respiratory therapist responsible for her followup receives the information on his computer. He can then adjust the treatment and give his patient advice if necessary.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;30283129-b06e-4a8c-9201-c97b23894653&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/en\/patient\/services\/svmv\/gestational-diabetes\/\">Learn about virtual monitoring for gestational diabetes<\/a><\/li>\n<li><a class=\"video_popup\" href=\"https:\/\/vimeo.com\/925554984\">Watch the video on telehomecare in cancerology<span class=\"rqt-nbsp\"><span class=\"rqt-infofile\"> (3 min 36 s)<\/span><\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 id=\"teleavis\">Tele-advice<\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-teleavis.webp&#8221; alt=&#8221;Remote specialist giving advice to a family doctor colleague.&#8221; title_text=&#8221;Remote specialist giving advice to a family doctor colleague.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Activity that allows a\u202fhealth professional to give their opinion to another health professional. Teleadvice is provided when the patient is not there and helps to:<\/p>\n<ul>\n<li>make or confirm a\u202fdiagnosis;<\/li>\n<li>choose or adjust a\u202ftreatment.<\/li>\n<\/ul>\n<p>Tele-advice can be provided in real time or non\u2013real time.<\/p>\n<p><strong>Example:<\/strong> Emilia is a\u202ffamily doctor who is taking care of a\u202fyoung patient. She uses a\u202fspecialized web platform to seek the opinion of a\u202fpediatrician. The specialist\u2019s reply will help her choose the best treatment for her patient.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,3_5,1_5&#8243; module_class=&#8221;rqt-paragraph-spacing&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 id=\"telecomparution\">Remote court appearance<\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/telesantequebec.ca\/wp-content\/uploads\/2024\/09\/illustration-telesante-telecomparution.webp&#8221; alt=&#8221;Remote judge talking to a patient and her daughter.&#8221; title_text=&#8221;Remote judge talking to a patient and her daughter.&#8221; module_class=&#8221;rqt-image-large&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Activity carried out between a\u202fhealth care facility and a\u202fcourt of law. A\u202fremote court appearance is intended for people who need to see a\u202fjudge in connection with their mental state. It\u202fallows the person to appear in court without having to travel.<\/p>\n<p>A\u202fremote court appearance takes place in real time.<\/p>\n<p><strong>Example:<\/strong> Bernadette lives in a\u202fresidential and longterm care centre (CHSLD). She has to appear before a\u202fjudge during a\u202fvideo call. The remote court appearance takes place in a\u202froom of the CHSLD in the presence of her daughter and her social worker. The meeting makes it\u202fpossible to obtain a\u202fcourt order if necessary. The goal is to ensure Bernadette receives the treatments she needs for her health.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;30283129-b06e-4a8c-9201-c97b23894653&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/actualites\/demystifions-la-telecomparution\/\">Read the article \u201cD\u00e9mystifions la t\u00e9l\u00e9comparution\u201d (in French only)<\/a> <\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;rqt-global-text rqt-bckg-blue&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Interested in using telehealth for your care?<\/h3>\n<p>Talk to your healthcare professional about the possibilities. [\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n\t\t\t<div class=\"rqt-editorial-date-row rqt-global-text\">\n\t\t\t\t<p class=\"rqt-editorial-date\">Last update: March 19, 2026 <\/p>\n\n\t\t\t<\/div>\t\t\t\t\n\t\t","protected":false},"excerpt":{"rendered":"<p>On this page, you will find definitions and examples of telehealth. Need help as a telehealth service user? Visit the Technical support for patients page.Discuss the possibility of using telehealth with your health professional. Note that the service offer is different from place to place. Telehealth services are offered at no additional cost within the [&hellip;]<\/p>\n","protected":false},"author":9004111222066046,"featured_media":0,"parent":9574,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-9004111222086265","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222086265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/users\/9004111222066046"}],"replies":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/comments?post=9004111222086265"}],"version-history":[{"count":10,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222086265\/revisions"}],"predecessor-version":[{"id":9004111222094750,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222086265\/revisions\/9004111222094750"}],"up":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9574"}],"wp:attachment":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/media?parent=9004111222086265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}