{"id":9004111222093126,"date":"2025-10-07T12:08:22","date_gmt":"2025-10-07T16:08:22","guid":{"rendered":"https:\/\/dev.devcct.ca\/?page_id=9004111222093126"},"modified":"2025-10-30T09:39:44","modified_gmt":"2025-10-30T13:39:44","slug":"psv-patient-access","status":"publish","type":"page","link":"https:\/\/telesantequebec.ca\/en\/patient\/psv-patient-access\/","title":{"rendered":"PSV Patient Access Portal"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;4339b306-3696-4609-bcd4-3ac31f55133c&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;20197f48-1e8e-4644-9423-f7edeae40f4e&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;dbb17b3b-deee-4e7d-ad2e-dce4f3f017ac&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Virtual Care Platform (PSV) Patient Access Portal<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9e08aaa7-5240-490e-830a-deb1c3d19b46&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||30px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;59593f07-cc54-47f9-96c0-39778ce0fe2f&#8221; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]The PSV Patient Access Portal is used by patients receiving care in certain clinics that use telehealth. It allows you to receive messages from your healthcare professionals, fill out questionnaires, and participate in virtual appointments (via video call). [\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; custom_padding=&#8221;30px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"rqt-avis-accent rqt-border-color-lightblue\">PSV stands for <em lang=\"FR-CA\">Plateforme de soins virtuels<\/em>. It is the French name of the Virtual Care Platform.<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>What would you like to do?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; module_class=&#8221;rqt-tuile-section rqt-bckg-gray&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner custom_padding_last_edited=&#8221;off|desktop&#8221; module_class=&#8221;rqt-tuile-row rqt-tuile-row-interne rqt-padding-bottom-0&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;78746ec5-ec6c-45e6-891d-866035e0384f&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_phone=&#8221;40px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;%91%93&#8243;][et_pb_column_inner saved_specialty_column_type=&#8221;2_3&#8243; module_class=&#8221;rqt-tuile-column rqt-tuile-row-x3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"\/en\/patient\/psv-patient-access\/create-account\/\" class=\"rqt-box-tuile \"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-profile-40x28.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] -->  <pee class=\"rqt-tuile-titre\"><strong>Create an account<\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p>  <!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-arrow-orange\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-flecheorange-8x9.svg\" width=\"8\" height=\"9\" alt=\"\"><!-- [et_pb_line_break_holder] --><\/a>[\/et_pb_code][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<a href=\"\/en\/patient\/psv-patient-access\/use\/\" class=\"rqt-box-tuile \"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-empreintes-35x35.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] --><pee class=\"rqt-tuile-titre\"><strong>Use the portal (guide)<\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-arrow-orange\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-flecheorange-8x9.svg\" width=\"8\" height=\"9\" alt=\"\"><!-- [et_pb_line_break_holder] --><\/a>[\/et_pb_code][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"\/en\/patient\/psv-patient-access\/help\/\" class=\"rqt-box-tuile \"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-aide-35x35.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] -->  <pee class=\"rqt-tuile-titre\"><strong>Get help<\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-arrow-orange\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-flecheorange-8x9.svg\" width=\"8\" height=\"9\" alt=\"\">  <!-- [et_pb_line_break_holder] --><\/a>[\/et_pb_code][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"\/en\/patient\/psv-patient-access\/faq\/\" class=\"rqt-box-tuile \"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-faq-blue-35x35.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] -->  <pee class=\"rqt-tuile-titre\"><strong>Read frequently asked questions (FAQ) <\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-arrow-orange\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-flecheorange-8x9.svg\" width=\"8\" height=\"9\" alt=\"\"><!-- [et_pb_line_break_holder] --><\/a>[\/et_pb_code][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9e08aaa7-5240-490e-830a-deb1c3d19b46&#8243; custom_margin=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"rqt-avis-accent rqt-border-color-salmon\">The portal is only available to patients who have been invited to use it by a healthcare professional. If you have received an invitation and are logging in for the first time, please visit the <a href=\"\/en\/patient\/psv-patient-access\/create-account\/\">Create an account<\/a>.<\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/accespatient.soinsvirtuels.gouv.qc.ca\/en\/&#8221; button_text=&#8221;ACCESS PORTAL &#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;off|desktop&#8221; module_class=&#8221;rqt-margin-bottom-20 rqt-button-round rqt-button-primary-round rqt-button-text rqt-semi-bold&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n\t\t\t<div class=\"rqt-editorial-date-row rqt-global-text\">\n\t\t\t\t<p class=\"rqt-editorial-date\">Last update: November 13, 2025 <\/p>\n\n\t\t\t<\/div>\t\t\t\t\n\t\t","protected":false},"excerpt":{"rendered":"<p>Virtual Care Platform (PSV) Patient Access PortalThe PSV Patient Access Portal is used by patients receiving care in certain clinics that use telehealth. It allows you to receive messages from your healthcare professionals, fill out questionnaires, and participate in virtual appointments (via video call). PSV stands for Plateforme de soins virtuels. It is the French [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":9574,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-9004111222093126","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/comments?post=9004111222093126"}],"version-history":[{"count":10,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093126\/revisions"}],"predecessor-version":[{"id":9004111222093780,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093126\/revisions\/9004111222093780"}],"up":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9574"}],"wp:attachment":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/media?parent=9004111222093126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}