{"id":9004111222093344,"date":"2025-09-24T11:35:58","date_gmt":"2025-09-24T15:35:58","guid":{"rendered":"https:\/\/dev.devcct.ca\/patient\/psv-patient-access\/utiliser\/"},"modified":"2025-10-30T09:56:45","modified_gmt":"2025-10-30T13:56:45","slug":"use","status":"publish","type":"page","link":"https:\/\/telesantequebec.ca\/en\/patient\/psv-patient-access\/use\/","title":{"rendered":"Use the Portal"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;7bb246fb-282f-44fe-8a56-60491b3bc13b&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;161b0dbd-390e-4395-8cba-05fcdef26d25&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;48ca894b-50fa-4fb8-8e5f-63b59145e249&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Use the PSV Patient Access Portal<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;9e08aaa7-5240-490e-830a-deb1c3d19b46&#8243; custom_margin=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;4243cbab-9419-4c72-b06f-38140b2ac30f&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;8c6109c1-67ee-4677-a2ee-670dcd952368&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Users who already have an account can access the Virtual Care Platform (PSV) Patient Access Portal of by clicking this button:<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/accespatient.soinsvirtuels.gouv.qc.ca\/en\/&#8221; button_text=&#8221;ACCESS PORTAL &#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;off|desktop&#8221; module_class=&#8221;rqt-margin-bottom-20 rqt-button-round rqt-button-primary-round rqt-button-text rqt-semi-bold&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;8c6109c1-67ee-4677-a2ee-670dcd952368&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This page presents the user guide for the PSV Patient Access Portal.<\/p>\n<p>This guide explains how to:<\/p>\n<ul>\n<li>manage your account;<\/li>\n<li>log in securely;<\/li>\n<li>navigate the different sections of the portal;<\/li>\n<li>view your follow-ups;<\/li>\n<li>read and reply to messages from your healthcare professional;<\/li>\n<li>fill out questionnaires and<\/li>\n<li>attend virtual appointments.<\/li>\n<\/ul>\n<p>It also contains useful information on other topics, such as accessing the portal as a representative or caregiver and using the portal with a mobile device (smartphone or tablet).<\/p>\n<ul class=\"rqt-lip-ul\">\n<li class=\"rqt-lip-li-logo-moyen lip-li lil-document\"><a href=\"\/wp-content\/uploads\/2025\/10\/virtual-care-platform-patient-user-guide-en-102025.pdf\" rel=\"noopener\">View and download the guide <span class=\"rqt-infofile\"><span class=\"rqt-nbsp\">(PDF 1,9 Mo)<\/span><\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;8c6109c1-67ee-4677-a2ee-670dcd952368&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<iframe src=\"\/wp-content\/uploads\/2025\/10\/virtual-care-platform-patient-user-guide-en-102025.pdf#view=Fit\" style=\"width: 100vh; height: 100vh; border: none;\"><\/p>\n<p><\/iframe>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;522f114e-a718-41c0-bcfa-767bf899b2b7&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;1a247809-5f16-4e1b-af65-b8b88ee165da&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li class=\"rqt-lien-precedent\"><a href=\"\/en\/patient\/psv-patient-access\/\"><br \/>\n<span class=\"rqt-fleche-label\">Previous<\/span><br \/>\n<span class=\"rqt-titre\">What would you like to do?<\/span><br \/>\n<\/a><\/li>\n<li class=\"rqt-lien-suivant\"><a href=\"\/en\/patient\/psv-patient-access\/help\/\"><br \/>\n<span class=\"rqt-fleche-label\">Next<\/span><br \/>\n<span class=\"rqt-titre\">Get help<\/span><br \/>\n<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n\t\t\t<div class=\"rqt-editorial-date-row rqt-global-text\">\n\t\t\t\t<p class=\"rqt-editorial-date\">Last update: November 13, 2025 <\/p>\n\n\t\t\t<\/div>\t\t\t\t\n\t\t","protected":false},"excerpt":{"rendered":"<p>Use the PSV Patient Access PortalUsers who already have an account can access the Virtual Care Platform (PSV) Patient Access Portal of by clicking this button:This page presents the user guide for the PSV Patient Access Portal. This guide explains how to: manage your account; log in securely; navigate the different sections of the portal; [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":9004111222093126,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-9004111222093344","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/comments?post=9004111222093344"}],"version-history":[{"count":10,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093344\/revisions"}],"predecessor-version":[{"id":9004111222093794,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093344\/revisions\/9004111222093794"}],"up":[{"embeddable":true,"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093126"}],"wp:attachment":[{"href":"https:\/\/telesantequebec.ca\/en\/wp-json\/wp\/v2\/media?parent=9004111222093344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}