Patient and Family Toolbox
Notice regarding appointment scheduling
You cannot make a Telehealth appointment on this page. The page provides information to access a virtual appointment scheduled by a health professional.
If this service is of interest to you, speak to your health professional.
The toolbox includes documents, guides and videos allowing you to familiarize yourself with remote appointment applications. Select the application you will be using and consult the tools as needed. Should there be a problem, do not hesitate to contact your health team.
Remote Appointment Applications
Patient Guide – Zoom Telehealth Virtual Visits (PDF 260 KB)
Becoming familiar with the Application
Activating and configuring the audio and video (3 min 53 s) (in French only)
Sharing your screen video or audio (3 min 41 s)
Overview of the Interface (6 min 9 s) (in French only)
Ensuring meeting confidentiality (PDF 428 KB) (in French only)
Patient Guide for a Reacts Virtual Meeting (PDF 149 KB)
Patient Guide – Web Connection (PDF 411 KB)
Registration and Installation of the Application (PDF 428 KB)
Patient Guide – Mobile Connection (PDF 268 KB)
Activating my account (6 min 04 s) (in French only)
How to join my virtual appointment (1 min 03 s)
Last update: April 6, 2023