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Resources for the patient and family

This section is intended for citizens and patients of health and social services institutions who wish to obtain information on telehealth and its services. It also provides instructions for accessing a virtual meeting with a health professional.

Patient using their mobile device at home.

Mobile devices such as a tablet is the preferred tool for remote healthcare follow-ups.

Elements to consider for a virtual appointment

Information on the minimum technological requirements and good practices for maximising the quality of a virtual meeting.

Test the technological equipment prior to a virtual meeting

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Participate in a planned virtual meeting

How to access a virtual meeting already scheduled with the Teams, Zoom or Reacts application.

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Patient and Family Toolbox

Collection of tools (guides, videos and documents) for virtual meetings.

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Telehealth Clinical Services

Useful information for patients using different telehealth services.

Virtual meeting with the oncology nurse

Virtual care for people using mental health services

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Telehomecare Monitoring Platform

Information on the web-based home monitoring platform.

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Video vignettes for patients

Discover Telehealth through short educative video vignettes.

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Technological support for patients

Contact information and service offer of the Centre de soutien des services numériques en santé (CSSNS) for patients.

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Last update: February 23, 2023