Réseau québécois de la télésanté

Virtual Care Platform (PSV) Patient Access Portal

Use the portal (guide)

Users who already have an account can access the Virtual Care Platform (PSV) Patient Access Portal of by clicking this button:

This page presents the user guide for the PSV Patient Access Portal.

This guide explains how to:

  • manage your account;
  • log in securely;
  • navigate the different sections of the portal;
  • view your follow-ups;
  • read and reply to messages from your healthcare professional;
  • fill out questionnaires;
  • attend virtual appointments;
  • access the portal as a representative or caregiver.

PSV users who have been asked to send a video to their care team can also refer to the following guide:

Last update: October 29, 2026