Réseau québécois de la télésanté

Use the PSV Patient Access Portal

Users who already have an account can access the Virtual Care Platform (PSV) Patient Access Portal of by clicking this button:

This page presents the user guide for the PSV Patient Access Portal.

This guide explains how to:

  • manage your account;
  • log in securely;
  • navigate the different sections of the portal;
  • view your follow-ups;
  • read and reply to messages from your healthcare professional;
  • fill out questionnaires and
  • attend virtual appointments.

It also contains useful information on other topics, such as accessing the portal as a representative or caregiver and using the portal with a mobile device (smartphone or tablet).

Last update: November 13, 2025