Use the PSV Patient Access Portal

Users who already have an account can access the Virtual Care Platform (PSV) Patient Access Portal of by clicking this button:

This page presents the user guide for the PSV Patient Access Portal.

This guide explains how to:

  • manage your account;
  • log in securely;
  • navigate the different sections of the portal;
  • view your follow-ups;
  • read and reply to messages from your healthcare professional;
  • fill out questionnaires and
  • attend virtual appointments.

It also contains useful information on other topics, such as accessing the portal as a representative or caregiver and using the portal with a mobile device (smartphone or tablet).

Last update: November 13, 2025